EST. 1997 · DAVIE, FLHome / Avaya & Lucent phone systems
24/7 service · Palm Beach, Broward & Miami-Dade
Avaya and Lucent phone system repair in South Florida
Complus has worked on Avaya and Lucent systems since 1997, from Definity switches in hotels and hospitals to Partner and IP Office systems in small offices. We repair them, reprogram them and move them, 24 hours a day.
Avaya & Lucent systems we work on
Not sure which model you have? Send us a photo of the phone or the equipment cabinet and we will tell you.
- Definity (G3)
- Communication Manager
- IP Office
- Partner / Partner ACS
- Merlin / Merlin Magix
- Aura and G-series gateways
What we fix
Same-day response, and someone answers the phone 24/7 when your system is down.
- No dial tone on some or all phones
- System down after a power outage, surge or lightning storm
- Voicemail or auto attendant not answering
- Failed line cards, station cards or power supplies
- Adding, removing or renaming extensions
- Call routing, night service and holiday greetings
- Moving phones or the whole system to a new location
- Replacement handsets, consoles and backup batteries
Keep it running, or move on
The Definity started at AT&T, moved to Lucent and then to Avaya, so a lot of South Florida buildings still run a Lucent-badged or early Avaya system. They are well built and often keep running for decades with the right care.
When one fails, the hard part is finding someone who still knows how to program it and can find the parts. That is everyday work for us.
If repairs stop making sense, we can move you to a hosted VoIP phone system and keep your existing phone numbers. It runs on a US-based carrier with 24/7 English-speaking support, and we stay your local technician. Either way, you get an honest recommendation.
Avaya system down?
Call any time, day or night, or send a service request.
Other phone systems we service